About this document

Measuring Team Performance Metrics by Dhirendra Thapa is a document available to read on EtoBox.

This document discusses metrics for measuring team performance. It explains that team performance should be measured for quality control, to test the impact of training, and to provide meaningful feedback. However, developing valid performance measures is difficult. Common mistakes include mixing process and outcome measures and having overlapping category definitions. The document recommends measuring both individual and team-level behaviors, with a focus on teamwork skills and processes. Ratings should be

Author

Dhirendra Thapa

Language

EN