About this document
Safaricom by davidjex067 is a document available to read on EtoBox.
Safaricom transitioned from the waterfall methodology to Agile in 2020 to better meet customer needs and adapt to market changes. The waterfall approach was inflexible, slow, and led to high-risk project failures due to late testing and limited customer involvement. Agile methodology improved flexibility, collaboration, and customer satisfaction by allowing for faster delivery, continuous feedback, and early issue resolution.
- Author
- davidjex067
- Language
- EN