Can I read Business Continuity in IT-BPO Operations on EtoBox?
Business Continuity in IT-BPO Operations by anne pascua is a document available to read on EtoBox.
What is Business Continuity in IT-BPO Operations about?
The document discusses business continuity management in the context of the IT-BPO industry. It outlines two critical situations that impacted business operations: 1) Heavy flooding that caused widespread absenteeism, and 2) A metro Manila blackout when the building generator failed. For each situation, the document describes the impact on business, mitigating actions taken, and lessons learned to improve disaster recovery plans and prevent future disruptions. The overall goal of business continuity managem
- Author
- anne pascua
- Language
- EN