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Lesson Plan: Oral Communication in Business by Janmyka Labunog is a document available to read on EtoBox.

What is Lesson Plan: Oral Communication in Business about?

The document outlines a semi-detailed lesson plan for a grade 11 oral communication class. The lesson plan focuses on examining the needs of customers as part of the specific external business environment. Key points of the lesson include defining what a customer is, discussing the importance of customers to businesses, and analyzing case studies of businesses meeting customer needs. Students will participate in group activities to brainstorm ways to encourage customer patronage of businesses.

Author

Janmyka Labunog

Language

EN