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What is Managing Your Customer about?

Chapter 19 discusses Project Scope Management, emphasizing the importance of clear scope definition to prevent project failure due to misaligned expectations between stakeholders and project teams. It advocates for active customer engagement in managing project requirements and scope to ensure quality and timeliness, while also highlighting the necessity of negotiating effectively and managing baselines for successful project outcomes. Key points include the need for customer involvement in decision-making

Author

28 VRISHANK RAINA

Language

EN