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What is Managerial Styles and Performance Measurement about?

This document summarizes a research paper that examines the relationship between managerial styles and the use of performance measurement systems (PMS) to enable continuous improvement programs. It finds that a process-relational managerial style promotes interactive use of PMS to stimulate improvement, while a systemic-control style emphasizes diagnostic use of PMS, resulting in less commitment to improvement. The managerial style must be consistent across management levels and the entire measurement cycle

Author

Ana-Maria

Language

EN