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Chapter 18 discusses the dynamics of groups and teams within organizations, outlining the types of groups (functional, task, and informal) and the reasons individuals join them. It details the stages of group development (forming, storming, norming, and performing) and highlights the importance of role structure, norms, cohesiveness, and informal leadership in group effectiveness. Additionally, it addresses conflict management within organizations, emphasizing the need for a balanced level of conflict to fo

Author
moonywoodruff
Language
EN

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