About this document
Internet Banking by jonchhe is a document available to read on EtoBox.
This document discusses a study on the impact of internet banking on customer satisfaction in Nigeria. It begins with background on customer satisfaction and how technology is impacting the banking sector. Internet banking started in Finland and is now widely used in developed countries, while adoption is slower in Nigeria due to issues like unreliable ATMs and lack of mobile/internet banking services. The study aims to examine internet banking components in Nigeria, its impact on customer satisfaction, and
- Author
- jonchhe
- Language
- EN