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What is Maintenance Strategy about?

This thesis investigates the role of Maintenance Service Providers (MSPs) in facilitating the adoption of Maintenance 4.0 within the Dutch industry sector, focusing on barriers to implementation. Through an embedded case study, it identifies a new Service Triad network where MSPs act as intermediaries, enhancing customer satisfaction and fostering long-term relationships. The research aims to provide strategies for MSPs to overcome internal and external barriers, ultimately increasing the adoption of Mainte

Author

ishnallc

Language

EN