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What is Negotiation and Mediation Techniques about?

The document discusses negotiation and mediation techniques. It defines negotiation as communication between parties in conflict that aims to resolve differences. Negotiations involve at least two parties with conflicting interests who voluntarily work to divide resources or resolve problems through presentations, evaluations, and counterproposals. Mediation is a voluntary, confidential method where an impartial mediator helps conflicting parties independently reach an agreement. Effective negotiating techn

Author

Ozzy

Language

EN