Can I read Engaging in Evaluation and Assessment Research on EtoBox?

Engaging in Evaluation and Assessment Research by Peter Hernon, Robert E. Dugan, and Danuta A. Nitecki is a book available to read on EtoBox.

What is Engaging in Evaluation and Assessment Research about?

For library managers, this book explains evaluation and assessment research and identifies the components of proper execution, such as planning, decision making, and accountability. Increasingly, libraries must address questions of accountability, efficiency, effectiveness, and impactthe extent to which a program causes positive changes in the target population. All of these issues are important to library managers and those to whom they directly report. With the heightened interest in customer expectations and increased focus on service quality and customer satisfaction, evaluation and assessment research provides the essential methodology for library managers to obtain meaningful answers. Engaging in Evaluation and Assessment Research introduces evaluation and assessment, clearly distinguishing between the two; explains evaluation and assessment research as a formal inquiry process with individual components; and demonstrates the use of the evidence gathered for planning, decision making, and accountability. This book is not another research methods textbook; it is a resource that will provide real knowledge and strategies to expand the library manager's toolkit for operating in

Author

Peter Hernon, Robert E. Dugan, and Danuta A. Nitecki

Publisher

Libraries Unlimited; ABC-CLIO, LLC

Published

2011

Language

EN

ISBN

9781598845747

Subjects

Computer Science, Reference, Science