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What is Quality Management Strategies Explained about?

This document discusses concepts related to quality management including: 1. Definitions of quality from different perspectives like users, manufacturing, and products. International quality standards like ISO 9000 are also covered. 2. Total Quality Management (TQM) which emphasizes quality across the entire organization. Key concepts of TQM include continuous improvement, six sigma, and employee empowerment. 3. Other topics covered include the costs of quality, ethics in quality management, and intern

Author

Elaine Ü Lubiano

Language

EN