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What is Enhancing Balanced Scorecard Use in Evaluation about?

This study examines how increasing effort through process accountability (requiring managers to justify performance evaluations) and improving perceived quality of balanced scorecard measures through independent assurance impacts managerial judgment. The study finds either accountability or assurance increases use of unique measures in evaluations, better aligning with theory on weighting performance measures. This contributes to literature on debiasing evaluations and effects of assurance on use of non-fin

Author

ENDANG TRI PRATIWI

Language

EN