About this document
LimaRui 2024 by luizavizioli is a document available to read on EtoBox.
This document presents a systematic literature review aimed at developing a generic process model for patient flows in emergency departments (ED) based on Lean Healthcare principles. The review analyzed 141 articles, narrowing down to 18 relevant studies that informed the creation of a business process model using BPMN, which can aid practitioners and researchers in improving ED operations. The findings highlight the complexity of ED processes and the need for adaptable models that consider local contexts a
- Author
- luizavizioli
- Language
- EN