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Tata Teleservices Customer Satisfaction Study by anon_179532672 is a document available to read on EtoBox.

What is Tata Teleservices Customer Satisfaction Study about?

This document is a project report that assesses the relationship between service quality and customer satisfaction at Tata Tele-Services Limited in Pune, India. It includes an introduction outlining the importance of service quality and customer satisfaction. It then provides background on the study, including that Tata Tele-Services has historically not performed satisfactorily in managing service quality issues. The report will examine factors driving service quality and customer satisfaction specific to

Author

anon_179532672

Language

EN