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What is Ishikawa Diagram for App Navigation Issues about?

This document outlines an in-class assignment to create an Ishikawa diagram and flowchart to identify the root causes of users getting lost in a mobile app and deleting it. Students are asked to identify five root causes using the 5-whys technique and design a flowchart showing how one of the root causes could be resolved. The assignment is worth 3 marks total, with 1.5 marks for the Ishikawa diagram and 1.5 marks for the solution flowchart. Sample diagrams are provided but students should develop their own

Author

ah20491

Language

EN