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What is Comprehensive Hotel Staff Roles Guide about?
The document lists the different positions and personnel departments in 4 and 5-star hotels. In a 5-star hotel, there are departments such as management, reception, housekeeping, kitchen, restaurants, purchasing, and engineering with positions like hotel director, department heads, and service staff. In a 4-star hotel, the main departments are management, reception, accounting, human resources, food and beverage, laundry, and security, with positions such as general manager, department heads, receptionists.
- Author
- ScribdTranslations
- Language
- EN