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Bibliography: p. 420-428 Includes index 1. The supervisor's role -- 2. The supervisor's function in organization administration, and management -- 3. Leadership, supervision, and command presence -- 4. Employee dissatisfaction, grievances, and complaints -- 5. Some psychological aspects of supervision -- 6. The essentials of communicating -- 7. Principles of interviewing -- 8. Special problems in counseling and remediation -- 9. Discipline : principles, policies and practices -- 10. Personnel complaint investigation procedures and techniques -- 11. Personnel evaluation systems -- 12. Performance rating standards and methods -- 13. Distribution and deployment of field forces -- 14. Tactical deployment of field forces -- 15. The training function : problems and approaches -- 16. The instructional process -- 17. Conference leading -- Selected references -- Index This text covers the basic elements of supervision (such as discipline, performance ratings, deployment, and training) and addresses recent increases in worker entitlements and public demands for police accountability. After discussing the supervisor's key role on the police team, the book outlines the supervisor's administrat

Author
Iannone, N. F
Publisher
Englewood Cliffs, N.J.: Prentice-Hall
Published
1987
Language
EN
ISBN
9780138770280
Subjects
Social Science, Political Science, Social_sciences
Rating
4.3 / 5 (135 ratings)
Updated
2026-03-14

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