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The study examines the relationship between perceived service quality (SQ) and academic achievement among 380 STEAM university students in Spain, finding that dimensions of SQ such as empathy, reliability, responsiveness, and assurance positively contribute to academic success. The research highlights a gap in existing literature regarding the direct link between SQ and student performance, emphasizing the importance of school-related factors in enhancing educational outcomes. The findings suggest that whil

Author

Thang LeNgoc

Language

EN