About this document
Right to Request Decent Broadband by api-518127698 is a document available to read on EtoBox.
Broadband companies may have fewer customer support staff due to COVID-19, so customers are advised to check eligibility online first before calling. All UK homes and businesses have a legal right to request an affordable 10Mbps download/1Mbps upload broadband connection. If a customer is eligible for an upgrade but it costs over £3,400, they will need to pay the excess. The process of confirming eligibility and setting up a new connection generally takes 12-24 months.
- Author
- api-518127698
- Language
- EN