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Lowering Communication Barriers in Operating Room Technology by Jessica L. Webster; Caroline G. L. Cao is a Psychology article available to read on EtoBox.

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Objectives: This paper examines the effects of new technology on team communication and information flow in a complex work environment, and offers design suggestions for improved team performance. Background: Case study of a robot-assisted cholecystectomy procedure revealed teamwork disruption and an increase in the complexity of information flow and communication in the operating room as a result of the novel technology. A controlled experiment using a between-subjects design was conducted to test the hypothesis that providing critical information in a timely and accessible manner would increase communication efficiency and reduce errors in task performance. Methods: Eighteen pairs of participants took part in a simulated tool-changing task in surgery under one of three communication conditions: (a) no rules, (b) scripted, or (c) automated. Results: Teams in the scripted and automated conditions performed significantly faster than the no-rules teams ( p < .05). Teams in the automated condition made significantly more errors than those in the scripted condition ( p < .05). Conclusion: Scripted speech can facilitate team communication and adaptation to new technology; automatic info

Who reads Lowering Communication Barriers in Operating Room Technology?

Author

Jessica L. Webster; Caroline G. L. Cao

Publisher

SAGE Publications

Published

2006

Language

EN

Field

Psychology (Social Sciences)