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What is Leadership Failures at H&R Block about?

1) The symbolic frame was not effectively applied in this situation. The manager, Judy, did not follow the organizational symbols and culture of H&R Block, which led to tensions and a lack of trust among employees. 2) Key symbols like company policies, rituals, and shared values were not upheld. Judy refused to participate in the cultural behaviors meant to unite the team. 3) Moving forward, the symbolic frame recommends focusing on strengthening organizational symbols like shared behaviors and teamwork

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api-672130678

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EN