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What is Service Quality Impact on Community Satisfaction about?

This study investigates the influence of service quality on community satisfaction at the Batumandi Public Health Center in Balangan District, highlighting issues such as unfriendly staff and inadequate facilities. Using a quantitative descriptive approach, data was collected from 96 patients, revealing that a significant portion of respondents were dissatisfied with the services provided. The findings suggest that improvements in service quality are necessary to enhance community satisfaction at the health

Author

hana183

Language

EN