About this document
IT Support Ticket Issues Summary by Nicolás Bonina is a document available to read on EtoBox.
The document appears to be a log of technical support tickets containing the following information for each ticket: ID, date, employee ID, agent ID, category, and type. There are over 200 tickets logged between January 2018 and December 2018 related to issues with hardware, software, access/login, and the system. The majority of tickets are categorized as problems and fall under the software or hardware categories. A small number are categorized as requests. The tickets involve multiple employee and agent I
- Author
- Nicolás Bonina
- Language
- EN