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Development of an On-job Mentorship Programme to Improve Nursing Experience for Enhanced Patient Experience of Compassionate Care by Alma Arshad Hookmani; Naureen Lalani; Noureen Sultan; Aly Zubairi; Ayesha Hussain; Babar S. Hasan; Muneera A. Rasheed is a Health Professions article available to read on EtoBox.
What is Development of an On-job Mentorship Programme to Improve Nursing Experience for Enhanced Patient Experience of Compassionate Care about?
## Abstract ## Background Evidence suggests improvement in nursing staff satisfaction, competence, and retention after implementation of evidence-based mentorship programmes. When guided by a framework of compassion, mentoring as a caring action can not only build healthy, transformative relationships but a similar behavior is reciprocated to patients which subsequently can drive patient experience of care. However, examples of on-job mentorship programs for nurses in low- and middle-income countries (LMIC) are limited. ## Objective The objective of the study was to develop an on-job nursing mentorship programme using a compassionate framework aimed at improving nurses’ experience and thus enhancing patient experience in a tertiary care hospital in Pakistan. ## Methods Designed as an intervention development study, it was completed between January 2018–December 2019. The programme was developed by a team composed of service and nursing leadership, director patient experience of care and a compassion specialist using a theory of change model. The package followed a series of steps, a) identification of a framework, b) creation of working group c) needs assessment and d) multiple mee
Who reads Development of an On-job Mentorship Programme to Improve Nursing Experience for Enhanced Patient Experience of Compassionate Care?
It is typically read by researchers, students, and practitioners in Health Professions.
- Author
- Alma Arshad Hookmani; Naureen Lalani; Noureen Sultan; Aly Zubairi; Ayesha Hussain; Babar S. Hasan; Muneera A. Rasheed
- Publisher
- Springer Science and Business Media LLC
- Published
- 2021
- Language
- EN
- Field
- Health Professions (Health Sciences)