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Alcatel CTI Call Recording Solutions by Oscar Elliu Romero Marenco is a document available to read on EtoBox.

What is Alcatel CTI Call Recording Solutions about?

CyberTech is a leading provider of call recording solutions that can be integrated with Alcatel OmniPCX Enterprise systems via CTI. There are two methods for recording calls - active recording uses a DR-Link PCM/2 to detect calls and duplicate audio streams, while passive recording detects calls via CSTA and records audio from taps on trunks or phones. Both active and passive recording support various Alcatel phone types and extensions. All recorded data is transferred to a CTI server via an Alcatel TSAPI P

Author

Oscar Elliu Romero Marenco

Language

EN