Can I read ScratchPad Issue in Service Desk 17.4 on EtoBox?
ScratchPad Issue in Service Desk 17.4 by ailton gabriel is a document available to read on EtoBox.
What is ScratchPad Issue in Service Desk 17.4 about?
The document outlines issues with the Service Desk Manager 17.4 RU2 release, specifically regarding the inability to add personalized responses in the Manual Notify screen and the ScratchPad description not populating in ticket details. It provides detailed steps to reproduce the problems and instructions for applying a test fix, including server installation requirements and commands to execute. Additionally, it includes a procedure for backing out the test fix if necessary.
- Author
- ailton gabriel
- Language
- EN