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What is Understanding ITES and Outsourcing about?
ITes Defination: ITES refers to outsourcing processes enabled by information technology that cover diverse areas like finance, HR, administration, healthcare and telecommunications. Reasons for outsourcing include reducing operating costs by eliminating employee expenses, improving company focus on core competencies, and freeing internal resources for other purposes. The major players in the Indian BPO industry are Infosys, IBM Daksh, and Genpact. They provide a range of services including customer serv
- Author
- Avik Sa
- Language
- EN