About this document

Mark Wilson by Md Mostafizur Rahaman is a document available to read on EtoBox.

Mark Wilson founded Ryla to create a different kind of call center with happier employees. As a former call center executive, he saw the bleak conditions typical of call centers and envisioned an organization where employees wanted to work. At Ryla, Wilson implemented an open-door policy, financial perks for employees, and opportunities for advancement to improve retention rates compared to traditional call centers with high turnover.

Author

Md Mostafizur Rahaman

Language

EN