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Quality Management and Product Reliability by pothur79 is a document available to read on EtoBox.

What is Quality Management and Product Reliability about?

The document discusses definitions of quality management and reliability from various sources. It defines quality as conforming to customer requirements, fitness for use, and delighting customers through continuous improvement. Product quality is defined in terms of functional criteria like durability and reliability, and appearance criteria such as surface finish and color. The document also discusses principles of variation in products and processes. There are different types of variation such as within-p

Author

pothur79

Language

EN