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Assertive Communication in Healthcare by GS Gabrie; is a document available to read on EtoBox.

What is Assertive Communication in Healthcare about?

The document discusses assertive communication skills for healthcare professionals. It covers the 4Cs of effective communication which are being clear, concise, complete, and consistent. It then discusses why assertive communication is important and how it can improve relationships and reduce stress and conflicts. The document outlines the four styles of communication including passive, aggressive, passive-aggressive, and assertive. It provides details on what assertive communication looks like both verball

Author

GS Gabrie;

Language

EN