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This paper evaluates different types of survey response scales, including Likert scales and a non-Likert scale of (0,1,2,3). It finds that the non-Likert scale has better validity and reliability than Likert scales. The non-Likert scale avoids artificially inflating responses by including a zero value option and allowing for discrete and continuous probability analyses. While Cronbach

Author

gezahegn

Language

EN