About this document
Customer Satisfaction in Online Shopping by Nasreen Noushad is a document available to read on EtoBox.
This document summarizes a research paper published in the International Journal of Advances in Engineering and Management. The paper examines customer satisfaction with online shopping. It aims to determine customer satisfaction levels with products/services and identify how online shopping improves customer satisfaction. The researchers used a positivist philosophy and primary data collection. The findings show that online shopping enhances business opportunities and customer satisfaction for organization
- Author
- Nasreen Noushad
- Language
- EN