About this document
CRM Implementation in Vietnamese Education by LâmViên is a document available to read on EtoBox.
The document discusses applying a customer relationship management (CRM) system at the Vietnamese American School System (VASS). It provides background on VASS and notes challenges it faces from the economic crisis and competitive international schools. Recent trends in Vietnamese education toward quality standards and experienced teachers are mentioned. The key idea is that a CRM system can help VASS manage the student lifecycle, retain current students through good customer experience, and attract new stu
- Author
- LâmViên
- Language
- EN