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Can I read Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications on EtoBox?
Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications by [edited by] Curtis McLaughlin, Arnold Kaluzny is a book available to read on EtoBox.
What is Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications about?
<p>Taking into account the disciplines of operations management, organizational behavior, and health services research, McLaughlin and Kaluzny (both emeritus, business administration and health policy, respectively, U. of North Carolina at Chapel Hill) introduce the field, paying special attention to the tools and approaches of Total Quality Management/Continuous Quality Improvement. Coverage includes measurement and statistical analysis, customer satisfaction requirements, the role of teams, CQI in a clinical environment, systems for patient safety, and management information system requirements. The text then turns to applications in primary and managed care settings, contract organizations, public health departments, and academic medical centers. Finally, eight case studies are presented. Annotation ©2005 Book News, Inc., Portland, OR</p>
- Author
- [edited by] Curtis McLaughlin, Arnold Kaluzny
- Publisher
- Jones & Bartlett Publishers
- Published
- 2006
- Language
- EN
- ISBN
- 9780763736446
- Subjects
- Medical, Management, Nursing
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