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About this Business, Management and Accounting article
On the positive aspects of customers: Customer-initiated support and affective crossover in employee–customer dyads by Barbara K. Zimmermann; Christian Dormann; Maureen F. Dollard is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Barbara K. Zimmermann; Christian Dormann; Maureen F. Dollard
- Publisher
- John Wiley and Sons; Wiley (Blackwell Publishing); Wiley-Blackwell; Wiley (ISSN 0963-1798)
- Published
- 2011
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)