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About this book
Managing Service Quality (quality Management In Services, Vol 1) (v. 1) by Paul Kunst, Jos Lemmink is a book available to read on EtoBox.
- Author
- Paul Kunst, Jos Lemmink
- Publisher
- London: Paul Chapman Pub. Ltd. ; Vught, The Netherlands: J.G.M. Hendrikx Innovation Trading
- Published
- 1995
- Language
- EN
- ISBN
- 9781853963629
- Subjects
- Management, Business