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What is CASA Management Study at SBI Bank about?

The report presents a study on the management of Current Accounts and Savings Accounts (CASA) at SBI Bank, focusing on customer behavior, satisfaction, and demographic influences. It highlights the significance of these accounts in facilitating transactions and promoting savings, while also analyzing the impact of technological innovations on account holder preferences. The findings indicate a high level of satisfaction among respondents and suggest improvements in digital banking services, customer educati

Author

pppdhanalakshmi

Language

EN