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What is Public Satisfaction with Jaklingko Transport about?

This document analyzes public satisfaction with the Jaklingko public transportation model in Jakarta, Indonesia. Jaklingko functions as an integration between various public transportation modes like MRT, commuter rail, LRT, and buses. The study found that based on measurements of responsiveness and empathy, Jakarta residents reported over 80% satisfaction levels with Jaklingko, meaning they were very satisfied. The document provides background on Jaklingko and reviews several other studies on public transp

Author

Widsri Palamba

Language

EN