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What is Prologue to Latin American BSC Edition about?

1) The document describes how the company Gray-Syracuse used a strategic map to identify key areas of opportunity, such as training entry-level employees to improve efficiency. 2) It explains that economies are shifting towards a knowledge-based foundation and investments in intangible assets such as human capital. 3) It highlights that the Balanced Scorecard is a useful tool for measuring and managing an organization

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