Can I read Indeks Kepuasan Penumpang Bus Bogor on EtoBox?

Indeks Kepuasan Penumpang Bus Bogor by Rudiman is a document available to read on EtoBox.

What is Indeks Kepuasan Penumpang Bus Bogor about?

This document summarizes a research paper that designed and measured a satisfaction index for passengers of public transportation minibuses in Bogor, Indonesia. The research used a quantitative methodology and survey of 277 minibus passengers. The results showed the satisfaction index consists of four indicators and the instrument was found to be valid and reliable. Measurement of the index for Bogor minibus passengers was 48.42, indicating unsatisfactory levels that need improvement.

Author

Rudiman

Language

EN