Can I read Think Strawberries: Salesmanship Insights on EtoBox?

Think Strawberries: Salesmanship Insights by amyraeuhj is a document available to read on EtoBox.

What is Think Strawberries: Salesmanship Insights about?

The document summarizes a 1973 speech by James Lavenson about improving customer service and sales at the Plaza Hotel in New York City. Some key points: 1) Lavenson introduced name tags for all 1,400 hotel employees to help staff get to know each other and address guests by name. 2) He sought to transform the staff

Author

amyraeuhj

Language

EN