About this document
ISO 9004:2000 Quality Management Guide by Chencho Rinzin is a document available to read on EtoBox.
The document discusses ISO 9004:2000 and quality management systems. It provides information on the need for quality systems due to globalization and customer demands. It describes what ISO is and its structure. ISO 9004 provides guidance for continual improvement beyond the requirements of ISO 9001. Implementing a quality management system requires identifying needs, obtaining ISO information, conducting training and gap analysis, developing processes, assigning roles and documenting a plan.
- Author
- Chencho Rinzin
- Language
- EN