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Customer Retention in Ethio Life Insurance by Śàmï Böÿ is a document available to read on EtoBox.

What is Customer Retention in Ethio Life Insurance about?

This document is a thesis that examines factors affecting customer retention in the life insurance sector of Ethio Life and General Insurance Company in Ethiopia. It provides background on customer retention and the insurance industry. It will study factors like customer service, premiums, switching barriers, competition, and claims trends. It outlines the research problem, objectives, and methodology to analyze how these factors influence customer retention.

Author

Śàmï Böÿ

Language

EN