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What is Understanding Conflict in D.L.W. about?

This document discusses conflict within the D.L.W. (Diesel Locomotive Workshop) organization. It defines conflict, lists some common causes of conflict including differences in opinions, needs, and expectations. The document outlines some effects of conflict on the organization such as financial loss and damaged morale. It also discusses approaches to managing conflict, including denial, power/dominance, compromise/negotiation, and third party intervention. Steps taken by D.L.W. to address conflict are stat

Author

Baburaj Patel

Language

EN