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This paper benchmarks inter-organizational system (IOS) architecture for trade facilitation in Singapore, Hong Kong, Netherlands, and the USA, focusing on the importance of hinterland activities in exporting goods. It highlights the need for efficient coordination among various actors involved in the export process to minimize costs and delays, emphasizing the role of information technology in streamlining procedures. The study identifies the architecture of IOS in these countries, showcasing how they manag

Author

Josephine Haarvells

Language

EN