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What is Understanding Performance Measurement Basics about?

This document discusses what performance measurement is and is not. It begins by explaining that performance measurement, when done correctly, can transform an organization by showing where the organization currently stands and how to achieve its goals. However, performance measurement is often misunderstood and misused. Initiatives, events, and data sources are not true performance measures, as they do not provide evidence of how well goals are being achieved. A performance measure must quantify the extent

Author

Ánh Nguyễn Ngọc

Language

EN