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About this Business, Management and Accounting article
Do you want to keep your customers forever?: Pine II, B. J., Peppers, D. and Rogers, M. Harvard Management Review 73 (2), 103–114 (March/April 1995) is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Publisher
- Elsevier Science; Elsevier ; Elsevier Ltd.; Elsevier BV; Publons (ISSN 0024-6301)
- Published
- 1995
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)