Can I read More Loyal Customers : 21 Real World Lessons to Keep Your Customers Coming Back on EtoBox?

More Loyal Customers : 21 Real World Lessons to Keep Your Customers Coming Back by Kevin Stirtz is a book available to read on EtoBox.

What is More Loyal Customers : 21 Real World Lessons to Keep Your Customers Coming Back about?

81 ; 23 cm This book gives real-world examples, tips, tools and advice on how to get started in increasing the number of return customers to your business The first step to more loyal customers -- Six steps to remarkable service -- Foolish consistency is the hobgoblin of poor service -- Here's a customer experience lesson from Microsoft -- Make your service remarkable -- What do customers really want? -- It's easy to be better than your competition -- Focus on serving your customers -- Four ways you can create customer evangelists -- More ideas to deliver great customer service -- How to handle customer complaints -- Lessons from a vet to improve customer loyalty -- Consistency keeps customers coming back -- Your service defines your brand -- Improve loyalty by caring about your customers -- Customers have more options than ever (and they know it) -- Are you really listening to your customers? -- Deliver a great experience to increase loyalty

Author

Kevin Stirtz

Publisher

Minneapolis, MN: Stirtz Group

Published

2008

Language

EN

ISBN

9781605859521

Subjects

Management, Business