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About this Business, Management and Accounting article
New Aspects of Research to Assess and Manage Critical Incidents in Service Encounters by Padin, Carmen; Svensson, Göran; Otero-Neira, Carmen; Høgevold, Nils is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Padin, Carmen; Svensson, Göran; Otero-Neira, Carmen; Høgevold, Nils
- Publisher
- Emerald Group Publishing Limited; Emerald (MCB UP ); Emerald Group Publishing Ltd.; Emerald (ISSN 0959-6119)
- Published
- 2015
- Field
- Business, Management and Accounting (Social Sciences)
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